7 Habits of Referability
Crank Up Referrals and Create New Profits
Does your practice have a continuous flow of new patient referrals? Do all team members maximize every opportunity to point new patients to your practice? Take 10 minutes to see how you measure up.
While studying business practices for IBM, Frederick Reichheld discovered 7 Habits of Referability that led to IBM’s early success. Ken Runkle translates Reichheld’s research into 7 Essential Referral Habits for every growing dental practice. As you review these seven habits, evaluate how well they are represented both in your practice and through your team. You might be surprised to learn how many potential new patients you and your team are leaving outside in the cold. New patients are waiting. See how you measure up.
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